| Introduction to Usability Testing |
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References and Resources
Battleson, B. et al. (2001). Usability testing of an academic library Web site: a case study. Journal of Academic Librarianship, 27, 188-198.
Campbell, N. (Ed.). (2001). Usability assessment of library related web sites: Methods and case studies. Chicago: American Library Association.
Cutshall, T. (2001) Website Usability Checklist. Retrieved
October 10, 2002 from the World Wide Web: http://cutshall.myweb.uga.edu/usability/usabilitychecklist.html
Dumas, J., & Redish, J. (1999). A practical guide to usability
testing. Exeter, England: Intellect, Rev. ed
Eberts, R. E. (1994). User interface design. Englewood Cliffs, NJ: Prentice-Hall.
Fichter, D. (2000). Head start: usability testing up front. Online, 24, 79-81.
Head, A. (1999). Design wise: A guide for evaluating the interface design of information resources. Medford, NJ: Information Today.
Head, A.J. (1999) Web redemption and the promise of usability. Online, 23, 20-23.
Instone, K. (1997). In search of Web usability guidelines. Webreview, July 25, 1997. Retrieved June 1, 2001 from the World Wide Web: http://www.webreview.com/1997/07_25/designers/07_25_97_2.shtml
ISO (1998) ISO 9241-11. Ergonomic requirements for office work with visual display terminals (VDTs)-Part 11: Guidance on usability. London: International Standards Organization.
Kaiser, J. (2002). Usability in Web Design. Retrieved October 1, 2002 from the World Wide Web: http://webdesign.about.com/cs/usability
Krug, S. (2000). Don't make me think! : a common sense approach to Web usability. Indianapolis, IN: New Riders.
Nielsen, J. (undated) Useit.com: Jakob Nielsen's Website Retrieved October 1, 2002 from the World Wide Web: http://www.useit.com/
Nielsen, J. (1993). Usability engineering. Boston: Academic Press.
Nielsen, J. (2000a). Designing Web Usability. Indianapolis, Ind.: New Riders.
Nielsen, J. (2000b). Why you only need to test with five users. Jakob Nielsen's Alertbox, March 19, 2000. Retrieved June 1, 2001 from the World Wide Web: http://www.useit.com/alertbox/20000319.html
Reeves, T. and Hedberg, J. (2001) Interactive Learning Systems Evaluation. (In press).
Shneiderman, B. (1987). Designing the user interface: Strategies for effective human-computer interaction. Reading, MA: Addison-Wesley.
Spool, J. (1999). Web Site Usability: A Designer’s Guide. San Francisco: Morgan Kaufmann Publishers.
Usable Web. (2002). Usable Web: Links about web usability. Retrieved October 1, 2002 from the World Wide Web: http://usableweb.com/